Mumbai (Maharashtra) [India], March 8 (ANI/SRV): On the 24th of February 2023 at Hotel Taj Santacruz, Mumbai, Sapphire Connect made an endeavor to get in-depth insights on how the Indian BFSI sector is making strides in digital transformation with payments at the core and increase in the various cyber threats in the present and in the coming future in the BFSI institutions, by organizing The BFSI Connect Summit 2023. The event witnessed leaders from the BFSI industry such as IT leaders , Security Leaders , and Payment Heads . Our Guest of Honour for the event was Prakash Khandpal, Deputy Managing Director of Retail Banking, State Bank of India as he addressed the audience on 'What's more for payments space in India?' and R M Vishakha, MD & CEO, IndiaFirst Life Insurance as she addressed the audience on 'Reimaging BFSI Through Digital Transformation'.
During the summit, while talking about the payments industry, Cyril Mohapatra, Senior VP & Head of Digital Solutions, Delivery Group, IndusInd Bank said, "Payments are no longer looked at as a capital mechanism. It has now become an integral part of mechanism". Talking about how these real-time payments have evolved, K V Dipu, Senior President- Head Operations & Customer Service, Bajaj Allianz General Insurance said, "Realtime payments play a significant role in customer experience. Insurance companies have improved and changed the process of car insurance for better customer experience." Furthermore, during the panel discussion when asked about the role of technology in BFSI, Abhishek Sharma, Chief Digital Officer, L&T Financial Services said, "The BFSI Sector is focusing on using technology in solving problems related to its own business platform be it sourcing, be it underwriting, be it servicing, in all aspects technology is being increasingly used."
On this Platform, Sapphire Connect felicitated and honored the accomplishments and achievements of forward-thinking leaders for encouraging them to keep contributing their valuable efforts for a safe and secured BFSI domain. Sapphire Connect unveiled the Coffee Table Book titled "India's Most Agile CIO's/CISO's/CDO's 2023", which aimed not just to celebrate but also to recognize the unending and meticulous determination of leaders to win every challenge like a true soldier.
Talking about the BFSI Connect Summit, Rishi Kapoor, Partner & Business Head, Sapphire Connect, said, "We know how the pandemic fast-tracked the BFSI sector in their digital endeavors and by redefining how customers want to engage with their banks. Digitization, on one hand, enables new value creation for customers by delivering on expectations across the value chain, on the other hand, it enables agility, security, and enhanced productivity. BFSI Connect Summit was one such event that bought leaders from the BFSI industry such as IT leaders, Security Leaders, and Payment Heads together who have a shared-success mindset and are constantly collaborating with customers, employees, ecosystem partners, governments, and the public by creating new opportunities for growth in a way that benefits all."