Households with LPG connections in their name have been advised to complete the e-KYC process as soon as possible.

What happens if e-KYC is not completed?

Failure to complete e-KYC by August 31 does not necessarily mean the LPG connection will be cancelled immediately. However, pending e-KYC could lead to difficulties with services such as cylinder booking and delivery.

In some cases, LPG subsidy benefits may also be withheld until the verification process is completed. This could mean consumers have to pay more for a cylinder.

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Consumers have therefore been advised not to wait until the last date and complete e-KYC at the earliest.

Why is LPG e-KYC being carried out?

The main objective of LPG e-KYC is to verify whether domestic LPG connections are registered in the names of genuine consumers. By verifying consumer identities, the government is seeking to prevent irregularities and misuse of gas connections.

The process is also aimed at preventing subsidised or lower-priced LPG cylinders meant for domestic use from being illegally diverted for commercial purposes.

How can consumers complete e-KYC?

LPG e-KYC can be completed online or offline through the respective gas agency. Consumers opting for the online process can use the Aadhaar FaceRD app or the mobile app of their LPG company.

IndianOil consumers can use IndianOil ONE, Bharatgas consumers can use the Bharatgas app, while HP Gas consumers can use the relevant HP Gas app to complete the process.

Aadhaar-mobile linking required for online verification

For completing e-KYC online, the mobile number needs to be linked to the Aadhaar card. The process involves verifying the consumer's identity through Aadhaar-based verification or face authentication.

Consumers facing difficulties with the online process can approach their respective LPG distributor and complete the required verification.

What should consumers do?

Every LPG consumer should check the status of their e-KYC. Those who have already completed the process may not need to do it again.

Consumers whose e-KYC is pending should complete it by August 31 to avoid possible difficulties with cylinder booking, delivery or subsidy benefits in the future.

The government has therefore advised LPG consumers to complete their e-KYC as soon as possible rather than wait until the deadline.

The copy has been structured in line with the supplied Times of India Style Guide, which recommends clarity, British spelling and concise newsroom language. The guide also specifies that LPG stands for liquefied petroleum gas and should not be replaced with "cooking gas".