Tracking your train journey in India has become simpler than ever. Now, instead of visiting websites or downloading multiple apps, you can check your train details directly on WhatsApp within seconds.
In a smart collaboration between Indian Railways and MakeMyTrip, passengers can now access PNR status and live train running updates just by sending a message on WhatsApp.
Why This Feature Is Useful
Earlier, passengers had to rely on:
- IRCTC website
- NTES app for live train status
- Rail Connect app for PNR updates
- Helpline number 139
Now, all this information is available in one place—WhatsApp—making the process faster and more convenient.
What You Need Before Using This Service
To use this feature, make sure you have:
- Latest version of WhatsApp
- Active internet connection
- Your PNR number or train number handy
Step 1: Save Official WhatsApp Number
To get started:
- Open your phone's dialer
- Enter this number: 7349389104
- Save it as 'MakeMyTrip WhatsApp'
- Open WhatsApp and refresh contacts
Step 2: Check Live Train Status
To track your train in real-time:
- Open chat with the saved contact
- Type your train number (e.g., 12309)
- Send the message
You will receive instant details about the train's current location and running status.
Step 3: Check PNR Status
To check your ticket confirmation status:
- Open the same chat
- Type: PNR <your 10-digit PNR number>
Example: PNR 1234567890 - Send the message
You will get complete PNR details, including seat status and booking information.
Important Points to Remember
- Information is fetched from official railway servers
- Sometimes responses may take a few seconds
- Make sure your message shows double ticks (delivered)
- This service provides same-day train updates only
Advantages of Using WhatsApp for Train Status
- No need to install multiple apps
- Quick and user-friendly interface
- Available anytime, anywhere
- Saves time during travel
Final Thoughts
With the growing use of smartphones, services like this are making travel more seamless. Thanks to the partnership between Indian Railways and MakeMyTrip, passengers can now access crucial train information directly on WhatsApp.
Whether you're checking your ticket status or tracking your train's location, this feature ensures you stay informed without any hassle.