Amazon India has announced plans to invest more than Rs 2,800 crore to strengthen its logistics network while improving worker safety and enhancing financial well-being of its workforce.
The investment forms part of the company's broader commitment to invest over $35 billion in India by 2030, focusing on business expansion, AI-driven digitisation, export growth and job creation.
The e-commerce giant plans to expand both its core e-commerce and quick commerce businesses to serve customers across India through deliveries ranging from minutes to days.
This investment builds on the company's Rs 2,000 crore investment in 2025, which enabled the launch of 17 new fulfilment centres, six sortation centres and 75 last-mile delivery stations across India.
In 2025, Amazon also launched its quick commerce offering, Amazon Now, and has since scaled it to over 300 micro-fulfilment centres across key cities.
The fresh capital will support several associate welfare programmes, including an expansion of Project Ashray, bringing more air-conditioned rest stops with clean restrooms and first aid to cities like Delhi NCR, Bengaluru, Chennai and Mumbai, which already help over 150,000 delivery associates each month.
The company is also strengthening medical and accident insurance coverage for delivery associates working with Delivery Service Partners through upgraded Group Mediclaim and Group Personal Accident policies.
Amazon also plans to strengthen its Sushruta health programme and introduce new mental health support measures for workers.
Amazon is also deploying artificial intelligence and machine-learning tools to improve safety and operational efficiency, including alerts for unsafe driving, prompts for rest breaks and AI-led route optimisation to balance workloads.
The company will also upgrade facilities with climate control systems, better ventilation and energy-efficient infrastructure to create safer working environments.
The investment comes as India's e-commerce market, currently valued at $120-140 billion, is expected to grow to $280-300 billion by 2030, with nearly 440 million shoppers.
Amazon operates in a highly competitive market alongside players such as Flipkart, JioMart, BigBasket and quick commerce firms like Blinkit, Instamart and Zepto.
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