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  • corona2020

    Evolution of customer service in the new world

    In a short period, COVID-19 has altered lives and daily routines all around the globe. Companies had to rethink their customer-care strategies and redefine their approach to enhance customer experience. Particularly in unprecedented times like these, a company’s interaction with a customer can have a lasting impact on the relationship. Regardless of the state of the world, exceeding customer...

    • 55 min ago
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    14-year-old Anika Chebrolu wins $25,000 for potential COVID-19 treatment option

    In a proud moment for India, a 14-year-old girl from Frisco, Texas is closer to the finish line in the race to find a cure for the coronavirus.Indian-American Anika Chebrolu has won the 2020 3M Young Scientist Challenge and a cash award of $25,000 for her discovery, a possible therapy to treat COVID-19. Anika developed a molecule that has the potential to bind to the...

    • 24 hrs ago
  • Your Story

    COVID-19 gave push to innovations in urban mobility, transport business, says Ola co-founder

    Innovations in urban mobility and transportation business got a push during the COVID-19 pandemic with a move towards electric vehicles and subscription-based ownership models, Ola co-founder Bhavish Aggarwal said on Monday.Speaking at the Bennett University's 'Freshers' Welcome Week 2020', Aggarwal said while the initial impact of the pandemic on the...

    • yesterday
  • Your Story

    Technology saw an evolution worth years in two months of lockdown

    If you are in a traditional business, this would be a harrowing time for you. COVID-19, floods, wars, civil unrest, bank collapse -- it's just one bad news after another. Any one of these calamities is enough to shake the foundations of any business, but together, they have put thousands of businesses at risk. Technology plays a role of a redeemer in these tough...

    • 4 days ago
  • Your Story

    Starting up? This is as good a time to as any

    WhatsApp, Instagram, Uber, Slack, as well as Flipkart and Paytm were some of the startup stalwarts that got going the after the last downturn in 08-09. While not even their founders imagined how large they would become, seminal events such as recessions or this pandemic can lead to massive shifts in behaviour which can birth dominant businesses.Not all products will stick, though – here are some...

    • 5 days ago
  • corona2020

    How running made me a better entrepreneur

    When I decided to set up a company to build better software for the banking industry, little did I know what I was signing up for. As the pressures of startup life built up, I took to running to burn off some nervous energy. Just a few laps around the Cubbon Park running track in the mornings.Any physical exercise is good for managing stress and the results kept me running regularly. Every time I interact...

    • 6 days ago
  • Your Story

    3 reasons why work-from-home cannot be the 'new normal'

    The COVID-19 pandemic has caused disruptions in economies, businesses and impacted the lives of individuals psychologically and physically. Working from home (WFH) has been the most rational option for professionals and organisations given the mandate of social distancing to curb the spread of the virus.However, after months of being under lockdown and glued to their homes, employees are...

    • 7 days ago
  • Your Story

    IT Jobs - If you are a student for life!

    Depending on your skill and the domain, you are either at the start, middle, or end of your next layoff or next big increment.It was 2009, and as recruiters, we were trying to recover from the shock of GFC. I was meeting a CXO of IBM, who said he wanted to recruit 150 Data engineers. I frowned as I felt we couldn't get that many in India. Cut to 2016. A large Auto R&D company asked me if we could...

    • 7 days ago
  • Your Story

    Hiring activities improve by 24 pc in Sept: Naukri JobSpeak

    With life returning to normalcy gradually, hiring activities grew 24 percent in September as compared to the previous month, mostly driven by pharmaceuticals and education sectors, according to a report.At 1,755 job postings, there was an improvement of 24 percent in hiring activities last month compared to August with 1,413 listings, according to the Naukri JobSpeak Index for September...

    • a week ago
  • corona2020

    Preventive measures to be adhered at the workplace against COVID-19

    In many unprecedented ways, the COVID-19 pandemic had brought about the whole world to a standstill, changing the day-to-day life of every section of the society, causing panic and nationwide lockdown.After over six months of strict regulations to curb the spread of the disease, it has become even more pressing to take preventive measures, especially for employers and employees,...

    • a week ago