Pauchon brings extensive experience within The Ritz-Carlton brand, including roles across the ultra-luxury Ritz-Carlton Reserve portfolio. His expertise spans luxury hospitality operations, guest experience, and team leadership.

In his new role, he will oversee overall resort operations, with a focus on enhancing personalized guest experiences, strengthening service culture, and driving operational performance.

The resort will also continue to strengthen its sustainability initiatives and community engagement efforts in collaboration with local stakeholders.

In his current role at The Ritz-Carlton, Langkawi, Pauchon will work closely with the resort's leadership team to support long-term strategy, operational excellence, and brand positioning.

The appointment reflects the resort's continued focus on delivering high-value, experience-led luxury hospitality while maintaining its commitment to environmental stewardship and community connection.